Production QC Associate – Part Time (Remote)
This is a remote position only available to US residents of: Florida, Ohio, and Texas
Job Overview: This is a remote, part-time, entry-level position. We are looking for a Production QC Associate to help ensure the deliverability of our product. Production QC Associates primarily test our content by sending SMS messages across various providers and carriers and log the results, while making changes as necessary. If you are computer savvy person with a keen eye for detail, who’s self-motivated and a quick learner, we are interested in hearing from you!
Hours: Part time, 12-28 hours/week. Flexible Monday-Friday hours to fit your schedule, PLUS weekend hours available if interested
Specific Duties, Activities, and Responsibilities:
- Test for the successful delivery of SMS messaging through extensive review of campaign content results across multiple cellular carriers.
- Adjust, retest, and document changes made to SMS campaigns.
- Map specific pre-determined responses to frequent messages
- Computer capability – Microsoft Office 365, Android OS, and use of electronic databases
- Impeccable English language grammatical skills.
- Strong organizational skills, attention to detail, and exceptional verbal/ written skills
- Problem-Solving, ability to interpret data, draw conclusions, and spot trends.
- Work Ethic – Self-motivated and able to work independently or with a team
What is Drips?Drips is an AI driven conversational SMS marketing platform. Operating completely remote, Drips helps clients increase lead conversions by communicating with their customers in the same way that people communicate with each other. Using conversational SMS, calls, email, and direct mail campaigns, Drips automates conversation in a way that works, and works well.
We are looking for someone to test, edit, and ensure the deliverability of our client’s messages. We want someone who can bring their accuracy and technical know-how to this role and make a positive impact on our revenue.
Drips enables brands to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable brands.
Drips’ focus on empowering brands to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. Drips nearly tripled 2019 sales in 2021. We are well funded and looking to accelerate the next era of growth and expansion of our team.
However, we’re more than just a high-growth company; we’re also a community. Even though we work remotely, we still embrace the core values that help us achieve personal growth. Every member of the Drips team has a direct impact on our company! If you want to love the product you work on, solve hard problems, and grow your career — we want to talk with you! Core Values:
Drips core values are central to how each employee executes in their role daily and exceeds. Below are how we exceed in each core value.
Lean – We find the right mix between administration and simply doing things. Over complicating tasks can add time without providing benefit, however just doing things without a plan can add time when course correction is required. To exceed, we finish work in a timely manner while reviewing to make sure we are striking the right balance between the two. Implementing streamlining methods to existing processes ensure we evolve and stay lean.
Passion – Expressing passion daily is the desire to do the job but evolving in the job to expand beyond the base role and taking on additional projects and roles to help teams outside your own while maintaining your individual workload. Understanding that all of the activities we take are to enable our clients, and thus Drips as a whole to be successful. Asking the question, “How is what I am doing today, enabling the success of my teammates and my clients”.
Happiness – Finding the balance in both your personal and work life. Participating in group and team activities as you see fit but understanding that life is about more than just coming into the office daily. Drips has telecommute possibility available, overall wellness programs and additional benefits that assist. True enthusiasm for what we do is essential but comes from understanding the business overall and how we fit into it.
Improve – Never accepting the status quo and being entrenched in a process or workflow. Finding ways to streamline and innovate while bringing those improvements to leadership. Improvement also means understanding the anticipated benefit and it improves our daily working experience, your teammates, and Drips Clients overall.
Team – We support and assist our teammates, even if it is outside of our typical duties. We take on additional projects for their added value whether they impact your day-to-day work or not. Being part of a team involves being in close contact every day, respecting each other and the work we do is essential however to exceed in Team, we move outside of our direct team, to the company team as a whole and understand how we impact everything and the value we provide.